If you’ve got any questions about your printing setup, feel free to contact us.
We’re here to make printing more reliable and cost-efficient for you.
We operate to guarantee our customers’ trust in our knowledge and expertise. Most people don’t know where to go when they have an issue with their printing, and depending on what needs to printing, not being able to print can cost hugely.
For us at Toner & Ink Factory, it is crucial that our customers feel they have somewhere secure to go with any question or problem about their printing.
Whether you’re a new or returning customer, we are always only a phone call away.
Direct contact
Phone: 046 907 5430
Email: [email protected]
Shopfront
Balmoral Industrial Estate
Abbeyland South, Kells Road
Navan, Co. Meath
C15 A38E
Payments, Delivery & Returns
You can use cash on collection in-store, PayPal, Visa/Mastercard debit and credit. We offer free delivery for orders over €70.
You can view our full refund and returns policy here.
For orders placed before 3PM, we endeavour to despatch same day, to be with you the next day or the day after that.
Common Printing Questions/Issues
We do not remanufacture ink cartridges ourselves, although we do supply compatible ink cartridges from manufacturers we trust.
Ink cartridge remanufacturing and toner cartridge remanufacturing are two completely different fields, requiring totally different skills, experience and equipment. In the future we may expand our remanufacturing operations into ink cartridges, but not for now.
If you’re a business, we recommend getting an actual IT technician to do this. Printers and networking are both tricky, so you’re better off getting someone on your site to do it as there can be many variables involved in both that require being in-person to fix.
Wireless printing requires a network, a computer connected to the network and a printer that can connect to a network. Sometimes a driver is required, so download your drivers and store them somewhere you can find them before proceeding.
Your printer may have either an Ethernet port on the back or may be capable of WiFi connections. A quick Google will tell you if you’re unsure. Most printers have an Ethernet port on the back.
Ordinarily, when your printer is plugged into your computer and you print something, the data gets sent over the USB cable that is connected to the printer and computer. The computer is aware of the printer and can send data to it because of this cable.
For networked printing, the network acts as the cable. Your network is whatever you connect to in order to browse the internet. Your computer and your printer must be connected to the same network in order to see each other, so your computer can send data to the printer.
The first step is to make sure your computer is connected to your network. Go to any webpage to test this. When your computer is connected to your network, you need to go to your printer and connect it to the same network. When your printer is connected to the same network, you go to your computer and look for printer settings. For Windows, Linux and macOS this differs, but usually you can search your computer settings for ‘print setup’. You wish to scan for new devices and add the printer.
Connecting WiFi-enabled printers to the network:
If your printer is capable of WiFi you can use its WiFi function to connect to your network without plugging anything into your printer. For most printers, the process takes place in the ‘Network Settings’ part of the printer’s menu. The exact location and name of this differs for each printer, but is often called ‘Network Settings’ or is in ‘Settings’ and called ‘Network’, ‘Network Setup’ or ‘Network Configuration’. In the network settings of the printer, try to find your network (usually in a ‘scan for networks’, ‘connect to network’ or ‘find network’ section). When you’ve found your network, make sure it is the same network your computer is connected to. Then enter the correct password for your network and let it connect. Your printer should now be connected to your network.
Connecting non-WiFi-enabled printers to the network:
If your printer is not capable of WiFi and has an Ethernet port on the back, you simply plug this cable into your router (internet box). Your printer should now be connected to your network.
Once your computer and printer are connected to the same network, you have to now connect the computer to the printer. For this, you go to your printer settings, scan for new devices, and add your printer. Sometimes you are asked for the drivers for the printer – simply locate the drivers you downloaded and install them. There are guides below for each popular operating system.
Setting up a printer for networking is a tricky operation so if you haven’t managed to get it working for you, don’t be hard on yourself. Reach out to someone that is tech-savvy, or give us a call. Our area of expertise is more printers than it is networking, so if you can get someone that knows computers then do, as they’ve a better understanding on networking than we do.
There are only a few guidelines you can follow to get more out of your ink cartridges.
Firstly, buy compatible ink cartridges you can trust. Today’s original ink cartridges contain only a fraction of the ink in their tank that they can hold, and are more expensive than prices for equivalent ink cartridges in previous years. It’s much more cost-effective and ecological to buy good quality compatible ink cartridges that will last longer naturally, than to buy original ink cartridges.
Secondly, store them correctly. If you can, store your cartridges in your printer. Outside of a printer, ink cartridges can begin to dry out. If your ink cartridges cannot be stored in your printer, please store them in an airtight plastic container, making sure to keep the nozzles upright. Make sure nothing touches the nozzles. Don’t store them in a bag as you risk damaging the nozzles. Ink cartridges can be stored at temperatures between -15°C and 35°C (5°F and 95°F).
Thirdly (and most importantly), make sure to print with your ink cartridges at least once a month, preferably twice a month. This is to keep them from drying out. After a month with no use, you unfortunately can’t guarantee that your ink cartridges won’t be dried out.